We cover all parts and labor associated with the repair or replacement, we have incredibly fast turn around, and quite honestly the best customer service you'll find in the industry. Our warranty is a 1 year piece of mind that you're purchasing the most recognized aftermarket blower or fan kit available. Please consult our product warranty page for additional warranty details.
FIREMAGIC 3 HOUR TIMER FULL
We believe you should feel safe when making a purchase from, which is why we offer a full 1 year warranty on all aftermarket blowers, fan kits and replacement parts. We can also be reached directly by phone at 26 or through email by contacting us directly. Please consult our shipping & returns terms for all questions related to shipping, returns, exchanges, refunds and warranty claims. Tracking information is provided and is readily available via your order history. Please note that we do not control courier delivery times, but all packages are sent expedited with one or more of the leading US based couriers (USPS, UPS, FedEx, etc). In many cases, orders are shipped same day. We don’t guarantee that we will receive your returned item.We know that you want your purchase quickly, so we take every reasonable measure to ensure all orders are shipped within 1 - 2 business days from the date of purchase. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 2300 Main Street, 900, KANSAS CITY MO 64108, United States If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 2300 Main Street, 900, KANSAS CITY MO 64108, United States. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable)
There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned.
It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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